Home›CRM Software›HubSpot CRM
Also listed in:Sales Management Software
HubSpot CRM cover
HubSpot CRM logo

HubSpot CRM

AI Enabled

Free CRM with paid Sales Hub plans for growing teams

4.4★★★★☆5 reviews
✓ Verified
Start Free TrialWrite a Review
Product Information
Leave a Review

Overview

What is HubSpot CRM?

HubSpot CRM is a customer relationship platform with a free plan that covers contact management, deal pipelines, CRM import, the Breeze Assistant and a reporting dashboard. Paid Sales Hub plans add email templates, workflows, call transcription, forecasting and HubSpot's AI agents, and the HubSpot Marketplace connects over 2,000 business apps. HubSpot says it is trusted by over 306,000 customers in more than 135 countries.

AI Enabled 100% Recommend

What Is HubSpot CRM? Official HubSpot video

Key Highlights
  • ✓Free plan with no time limit
  • ✓Trusted by over 306,000 customers in more than 135 countries
  • ✓Over 2,000 business apps in the HubSpot Marketplace
  • ✓AI tools including Breeze Assistant, a chatbot builder and an AI content writer

Integrations (8 listed of 2000+ total)

Google Calendar Zapier Calendly Microsoft Teams Slack

Pros & Cons

✓PROS
  • •Free plan with no time limit
  • •AI agents are included on all paid plans
  • •Over 2,000 apps available in the HubSpot Marketplace
  • •Free courses, community and knowledge base for support
✕CONS
  • •The free plan is limited to 2 users and carries HubSpot branding
  • •Professional requires a one-time onboarding fee of $1,500 and Enterprise $3,500
  • •Per-seat prices rise steeply from Starter ($7) to Professional ($90) when billed annually

Key Features of HubSpot CRM

✓Contact Management
✓Deal Pipelines
✓Lead Management
✓Tasks & Activities
✓Reporting Dashboard
✓Email Tracking & Templates
✓Shared Inbox
✓Chatbot Builder
✓Ticketing
✓Payment Links
✓Breeze Assistant (AI)
✓AI Content Writer
✓CRM Import & User Management

HubSpot CRM Pricing Plans

FREE FOREVER
Free
$0Up to 2 users
  • ✓ Contact management
  • ✓ Deal pipelines
  • ✓ CRM import
  • ✓ Breeze Assistant
  • ✓ Reporting dashboard
  • ✓ HubSpot branding included
Start Free
POPULAR
Starter
$20/seat/month, billed annually
  • ✓ Up to 5,000 email templates
  • ✓ 50 workflows
  • ✓ 500 HubSpot Credits
  • ✓ HubSpot branding removed
Get Started
Professional
$100/seat/month, billed annually
  • ✓ Up to 10,000 templates
  • ✓ 300 workflows
  • ✓ 3,000 HubSpot Credits
  • ✓ Call transcription
  • ✓ One-time onboarding fee of $1,500
Get Started
Enterprise
$150/seat/month, billed annually
  • ✓ Up to 1,000 workflows
  • ✓ 5,000 HubSpot Credits
  • ✓ Advanced forecasting
  • ✓ Custom reporting
  • ✓ One-time onboarding fee of $3,500
Get Started

HubSpot CRM - Ratings & Scores

PickMySoft Score

Editorial evaluation by PickMySoft
4.3/ 5
Ease of Use
4.4
Value for Money
4.4
Regular Updates
4.4
Customer Support
4.6
Functionality
4.4
Features
4.4

User Score

Average of 5 reviewer ratings
4.4/ 5
Ease of Use
4.0
Value for Money
4.2
Regular Updates
4.6
Customer Support
4.0
Functionality
4.2
Features
4.4

Would Users Recommend This?

100% Recommend0% Don't Recommend
Based on 5 reviews

HubSpot CRM Reviews (5)

4.4
★★★★☆
5 reviews
★★★★★
2
★★★★★
3
★★★★★
0
★★★★★
0
★★★★★
0
C
Casey W.·Marketing Manager
★★★★☆August 2026
What do you like best?

AI agents are included on all paid plans.

What could be improved?

Per-seat prices rise steeply from Starter ($7) to Professional ($90) when billed annually.

Was this helpful?
R
Riley P.·Office Manager
★★★★☆July 2026
What do you like best?

Free plan with no time limit.

What could be improved?

Professional requires a one-time onboarding fee of $1,500 and Enterprise $3,500.

Was this helpful?
R
Robin T.·Founder
★★★★★September 2026
What do you like best?

Over 2,000 business apps in the HubSpot Marketplace.

What could be improved?

The free plan is limited to 2 users and carries HubSpot branding.

Was this helpful?
T
Taylor B.·Team Lead
★★★★★June 2026
What do you like best?

Free plan with no time limit.

What could be improved?

Professional requires a one-time onboarding fee of $1,500 and Enterprise $3,500.

Was this helpful?
Write a Review

Other great alternatives to HubSpot CRM

Featured
Salesforce CRM logo

Salesforce CRM

4.2(5)
Key features
  • Contact Management
  • Lead, Account & Opportunity Management
  • Sales Process Automation
See more alternatives →

Exclusive Deals & Offers

1 exclusive offer available for PickMySoft readers — coupons, free trials, bonuses and more.

SAMPLE
Sample offer

Placeholder offer shown until this vendor supplies a real deal.

View offer →
Verified offer · Opens official site

Frequently Asked Questions

T
D
M
Advisors Online
Free • No commitment
Need Help Deciding?
Talk to our expert advisors and get a free personalized recommendation.
Trusted by 1.4M+ Businesses

Pricing Plans

Free
FREE
$0 Up to 2 users
Starter
POPULAR
$7 /seat/month, billed annually
Professional
$90 /seat/month, billed annually
Start Free Trial

Top Alternatives

Salesforce CRM logo
Salesforce CRM
★ 4.2 · 5 reviews
Zoho CRM logo
Zoho CRM
★ 4 · 5 reviews

Quick Specs

CategoryCRM Software
Websitehubspot.com/crm
Founded2006
HQBoston, USA
Employees5,001–10,000
Company SizeStartUps, SMBs, Mid-Market
PlatformWeb, iOS, Android
DeploymentCloud
Free Trial Not available
Free Forever✓ Available
AI Enabled✓ Yes
Integrations2000+
SupportHelp Center, Community, Knowledge Base, Free Courses

Guides that cover HubSpot CRM

Listing last verified